HVACEXPERTZ (“Website”, “we”, “us”, or “our”) is committed to safeguarding the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding that information. By using this website and submitting your information, you acknowledge and agree to the practices described in this policy.
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE PROVIDING ANY PERSONAL INFORMATION. BY USING THIS WEBSITE, YOU ACCEPT AND AGREE TO THE TERMS OUTLINED HERE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THE WEBSITE IMMEDIATELY.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you are under 13, please do not use this website or provide any personal data.
Information We Collect and Why
We may collect personal information in three ways:
1. Information You Provide
When you submit forms on HVACEXPERTZ, we may collect:
- Your Name
- Physical Address
- Email Address
- Telephone Number
- Project Information
2. Automatically Collected Information
When you use our website, we may automatically collect data such as:
- Cookies (used to recognize you on return visits and enhance user experience)
- IP Address
- Browser details and device information
- User interaction data, such as pages visited, time on site, and navigation patterns
3. Third-Party Information
We may receive updated contact details and search data from third-party partners to improve our services and communication with you.
How We Use Your Information
We use your information to:
- Connect you with HVAC contractors and evaluate your service needs
- Send updates and communications related to your project or our services
- Improve our website experience and performance
We may share your information with authorized contractors (sponsoring and non-sponsoring) for service purposes only. These parties are contractually obligated to keep your information confidential.
Marketing & Communication
We or our affiliated partners may contact you from time to time about services that may be of interest to you. To opt out, please submit a written request to the contact information below.
Data Protection & Retention
Your data is stored securely on password-protected servers accessible only by authorized HVACEXPERTZ personnel. While we strive to protect your information, you agree to hold HVACEXPERTZ harmless in the event of an unforeseen data breach.
We retain your information for a minimum of five years or as required by applicable laws.
TrustedForm Script
We utilize ActiveProspect’s TrustedForm Script to document user consent. This script may collect:
- Page URL
- Mouse movements and clicks
- User-entered contact info
- IP address
- Timestamped interactions
- HTTP headers
Google Ads Remarketing
We use Google Ads Remarketing to advertise on third-party sites to past visitors of HVACEXPERTZ. Google and other vendors use cookies to show relevant ads based on prior site visits.
To manage your ad preferences, visit the Google Ads Settings. You can also opt out of interest-based ads entirely using Google’s opt-out plugin.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We recommend reading their privacy policies before submitting any information.
California Privacy Rights
California residents may request:
- The categories of personal information we shared for direct marketing in the previous calendar year
- Names and addresses of the third parties that received this information
To submit a request, please contact us at the email or mailing address below. We will respond once annually as required by California law.
Contact Us
If you have any questions about this policy or wish to review or update your personal information, please contact us at:
1 888 593 0911
Policy Updates
We reserve the right to update this Privacy Policy at any time without prior notice. Please review this page periodically for changes.
